Incident Status

Service Disruption

Components

Wireless Services

Locations

Pueblo West - Wireless



February 21, 2024 9:47AM MST
[Identified] Customers in the Pueblo West area off of our North Shore Marina tower may be experiencing service issues. This is caused by power being shut off to the site. We do not have an ETR at this time.

Fiber Services




Operational

Wireless Services




Service Disruption

Locations

1

Active Incidents

5

Upcoming Maintenances

Scheduled Maintenance

Schedule

February 9, 2024 12:00AM - 4:00AM MST

Components

Fiber Services

Locations

Ordway - Fiber

Description

SECOM has scheduled emergency maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-010 Estimated Downtime: 4 hours General description of maintenance: ############# SECOM Contact: SECOM NOC 24x7: 800-657-7149 Option 2 support@secom.net If you have any questions relating to this SECOM emergency maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

February 14, 2024 9:00AM - 2:00PM MST

Components

Wireless Services

Locations

Las Animas - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 Hours General description of maintenance: Investigate cabling and pull old tower equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team

Schedule

February 22, 2024 9:00AM - 3:00PM MST

Components

Wireless Services

Locations

Rocky Ford - Wireless

Description

SECOM has scheduled an emergency maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 hours General description of emergency maintenance: Backhaul alignment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team

Schedule

February 28, 2024 12:00AM - 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Aguilar - Wireless, Avondale - Wireless, Bristol - Wireless, Campo - Wireless, Canon City - Fiber, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado Springs - Fiber, Colorado Springs - Wireless, Crowley - Wireless, Cuchara - Wireless, Denver - Fiber, Eads - Fiber, Eads - Wireless, Ellicott-Fiber, Florence - Wireless, Fowler - Fiber, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Granada - Fiber, Granada - Wireless, Hasty - Wireless, Holly - Fiber, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Fiber, Kim - Wireless, La Junta - Fiber, La Junta - Wireless, La Veta - Wireless, Lamar - Fiber, Lamar - Wireless, Las Animas - Fiber, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Fiber, Ordway - Wireless, Penrose - Wireless, Pritchett - Fiber, Pritchett - Wireless, Pueblo and Surrounding Areas - Fiber, Pueblo West - Fiber, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Fiber, Rocky Ford - Wireless, Sheridan Lake - Wireless, Springfield - Fiber, Springfield - Wireless, Stonington - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Fiber, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Fiber, Walsenburg - Wireless, Walsh - Fiber, Walsh - Wireless, Wetmore - Wireless, Wiley/McClave-Fiber, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-005 Estimated Downtime: 6 Hours General description of maintenance: Fiber cleaning to repair network link. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

February 28, 2024 12:00AM - 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Eads - Fiber, Eads - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-002 Estimated Downtime: 6 Hours General description of maintenance: Relocation of plant fiber in the area. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center