Service Notification from Secom Network - La Junta (Calvary Church tower)Service Disruption

Incident Status

Service Disruption

Components

Wireless Services

Locations

La Junta - Wireless


March 19, 2025 5:58AM MDT
[Investigating] Customers in the La Junta area off of our Calvary Church tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.
Service Notification from Secom Network - Kim, COService Disruption

Incident Status

Service Disruption

Components

Wireless Services

Locations

Kim - Wireless


March 19, 2025 2:48AM MDT
[Investigating] Customers in the Kim, CO area may be experiencing service issues due to area-wide power outages. We have no ETR at this time.
Service Notification from Secom Network - PritchettService Disruption

Incident Status

Service Disruption

Components

Wireless Services

Locations

Pritchett - Wireless


March 19, 2025 2:47AM MDT
[Investigating] Customers in the Pritchett area may be experiencing service issues due to area-wide power outages. We have no ETR at this time.

Fiber Services




Operational

Wireless Services




Service Disruption

Locations

3

Active Incidents

12

Upcoming Maintenances

Scheduled Maintenance

W2025-037 - SECOM Emergency Wireless MaintenancePlanned Maintenance

Schedule

March 19, 2025 10:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Walsenburg - Wireless

Description

SECOM has scheduled an emergency maintenance that may impact your services. Please read the details below. Estimated Downtime: 2 hours General description of maintenance: Investigating and swapping tower devices. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-032 SECOM Wireless Maintenance-Pritchett- Pritchett Water TankPlanned Maintenance

Schedule

March 19, 2025 10:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Pritchett - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Battery replacement. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-034 SECOM Wireless Maintenance-Granada- Granada water tankPlanned Maintenance

Schedule

March 25, 2025 8:00AM - 4:00PM MDT

Components

Wireless Services

Locations

Granada - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: # 7 hours General description of maintenance: Adding a new sector. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-033 - SECOM Wireless Maintenance - Springfield TowerPlanned Maintenance

Schedule

March 25, 2025 11:00AM - 2:00PM MDT

Components

Wireless Services

Locations

Springfield - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Remote update of battery system SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-027 - SECOM Wireless Maintenance - Lamar F&GPlanned Maintenance

Schedule

March 26, 2025 9:00AM - 2:00PM MDT

Components

Wireless Services

Locations

Lamar - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours General description of maintenance: Add radio base node to tower. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-028 - SECOM Wireless Maintenance - Rocky Ford Water TankPlanned Maintenance

Schedule

March 27, 2025 9:00AM - 3:00PM MDT

Components

Wireless Services

Locations

Rocky Ford - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours General description of maintenance: Upgrade site equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-031-SECOM Wireless Maintenance-Lamar-Lamar TowerPlanned Maintenance

Schedule

March 27, 2025 10:00AM - 4:00PM MDT

Components

Wireless Services

Locations

Lamar - Wireless

Description

SECOM has rescheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 in hours General description of maintenance: -Replace access point equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-036 SECOM Wireless Maintenance-Trinidad -Trinidad tank 1Planned Maintenance

Schedule

March 31, 2025 2:00PM - 4:00PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: #2 General description of maintenance: Adjustment to operations-related settings. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-019 SECOM Network Maintenance - OrdwayPlanned Maintenance

Schedule

April 1, 2025 12:00AM - 6:00AM MDT

Components

Fiber Services

Locations

Ordway - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-019 Estimated Downtime: 6 hours General description of maintenance: Migrating services to new equipment. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

March 17, 2025 7:22AM MDT
[Update] SECOM has rescheduled a maintenance that may impact your services. Please read the details below for updated time. SECOM Tracking #: M2025-019 Estimated Downtime: 6 hours General description of maintenance: Migrating services to new equipment. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless Maintenance W2025-038 - RockvalePlanned Maintenance

Schedule

April 1, 2025 9:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Florence - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: #Up to 3 hours(1 hour expected) General description of maintenance: Replace hardware at Rockvale site. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-035 SECOM Wireless Maintenance - Olney Springs Water TankPlanned Maintenance

Schedule

April 2, 2025 9:00AM - 4:00PM MDT

Components

Wireless Services

Locations

Olney Springs - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 7 hours General description of maintenance: Installing new wireless tower equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-030 - SECOM Wireless Maintenance - Las Animas TowerPlanned Maintenance

Schedule

April 3, 2025 10:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Las Animas - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Radio frequency change. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team