Service Notification from Secom Network - Ordway AreaOperational

Incident Status

Operational

Components

Wireless Services

Locations

Ordway - Wireless


June 14, 2025 2:14AM MDT
[Investigating] Customers in the Ordway area off of our Crowley Water Tank may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

June 14, 2025 3:26AM MDT
[Monitoring] Services in the Ordway area off of our Crowley Water Tank tower have been restored. We will continue to monitor for further issues. If you're experiencing problems, please call 800-657-7149 Opt. 2, Opt. 1 or email support@secom.net.

Fiber Services




Operational

Wireless Services




Operational

Locations

1

Active Incidents

20

Upcoming Maintenances

Scheduled Maintenance

W2025-047 - SECOM Wireless Maintenance - Cedar RidgePlanned Maintenance

Schedule

June 17, 2025 8:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Pueblo West - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 4 hours General description of maintenance: Replace batteries SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-052 - SECOM Wireless Maintenance- Tezak Planned Maintenance

Schedule

June 17, 2025 9:30AM - 3:30PM MDT

Components

Wireless Services

Locations

Canon City - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: #6 hours General description of maintenance: Replacing cables. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
SECOM Wireless Maintenance W2025-62 - Pueblo WestPlanned Maintenance

Schedule

June 18, 2025 12:00AM - 2:00AM MDT

Components

Wireless Services

Locations

Pueblo West - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: #Up to 2 hour(Expected 10min) General description of maintenance: Firmware Updates SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-058 - SECOM Wireless Maintenance - RockvalePlanned Maintenance

Schedule

June 18, 2025 10:00AM - 3:00PM MDT

Components

Wireless Services

Locations

Florence - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: #5 in hours General description of maintenance: ############# SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-064 - SECOM Wireless Maintenance - Bath ElementsPlanned Maintenance

Schedule

June 19, 2025 9:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Pueblo - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Replacing tower site gear. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-065 - SECOM Wireless Maintenance - Baculite DrumPlanned Maintenance

Schedule

June 19, 2025 1:00PM - 4:00PM MDT

Components

Wireless Services

Locations

Pueblo - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Replacing tower site gear. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-069 - SECOM Wireless Maintenance - Lamar TowerPlanned Maintenance

Schedule

June 20, 2025 10:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Lamar - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Changing frequencies on AP's SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-068 - SECOM Wireless Maintenance - Hoehne TowerPlanned Maintenance

Schedule

June 23, 2025 8:00AM - 6:00PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 10 hours General description of maintenance: Wireless equipment will be removed so the building's roof can be replaced. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-035 SECOM Network MaintenancePlanned Maintenance

Schedule

June 24, 2025 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Colorado Springs - Fiber, Crowley - Wireless, Eads - Fiber, Eads - Wireless, Fowler - Fiber, Fowler - Wireless, Hwy 115 Area - Wireless, Manzanola - Wireless, Olney Springs - Wireless, Pritchett - Fiber, Pritchett - Wireless, Sheridan Lake - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-035 Estimated Downtime: 6 hours General description of maintenance: Upgrading firmware on network wide equipment. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2025-059 SECOM Wireless Maintenance - HollyPlanned Maintenance

Schedule

June 24, 2025 10:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Holly - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 3 hours General description of maintenance: Replacing cabling at tower site. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-060 SECOM Wireless Maintenance - LamarPlanned Maintenance

Schedule

June 24, 2025 2:00PM - 5:00PM MDT

Components

Wireless Services

Locations

Lamar - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 3 hours General description of maintenance: Replacing cables at tower site. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-047 SECOM Network MaintenancePlanned Maintenance

Schedule

June 25, 2025 12:00AM - 6:00AM MDT

Components

Fiber Services

Locations

Canon City - Fiber, Granada - Fiber, Lamar - Fiber, Pueblo and Surrounding Areas - Fiber, Trinidad - Fiber, Wiley/McClave-Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-047 Estimated Downtime: 6 Hours General description of maintenance: Migrating equipment to new management platform SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2025-061- SECOM Wireless Maintenance - Penrose TowerPlanned Maintenance

Schedule

June 25, 2025 9:30AM - 3:30PM MDT

Components

Wireless Services

Locations

Canon City - Wireless, Penrose - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 hours General description of maintenance: Replacing wireless tower equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-036 - SECOM Network Maintenance TiptonPlanned Maintenance

Schedule

June 26, 2025 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Aguilar - Wireless, Canon City - Fiber, Canon City - Wireless, Granada - Fiber, Granada - Wireless, Springfield - Fiber, Springfield - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-036 Estimated Downtime: #6 hours General description of maintenance: Upgrade E7 and ONTs SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2025-066 - SECOM Wireless Maintenance - Freeman TowerPlanned Maintenance

Schedule

June 26, 2025 9:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Pueblo - Wireless, Pueblo West - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Replacing tower site gear. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-067 - SECOM Wireless Maintenance - Jackson TowerPlanned Maintenance

Schedule

June 26, 2025 1:00PM - 4:00PM MDT

Components

Wireless Services

Locations

Pueblo - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 3 hours General description of maintenance: Replacing tower site gear. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-037 SECOM Network MaintenancePlanned Maintenance

Schedule

July 1, 2025 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Holly - Fiber, Holly - Wireless, Las Animas - Fiber, Las Animas - Wireless, Ordway - Fiber, Ordway - Wireless, Springfield - Fiber, Springfield - Wireless, Vilas - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-037 Estimated Downtime: 6 hours General description of maintenance: Updating firmware on network wide equipment. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2025-072 - SECOM Wireless Maintenance - Swink Water TankPlanned Maintenance

Schedule

July 1, 2025 10:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Swink - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 2 hours General description of maintenance: Changing frequency on wireless equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-070 - SECOM Wireless Maintenance - Penrose K-StreetPlanned Maintenance

Schedule

July 2, 2025 9:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Florence - Wireless, Penrose - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 4 hours General description of maintenance: Replacing wireless tower equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
W2025-071 - SECOM Wireless Maintenance - Penrose BluffPlanned Maintenance

Schedule

July 2, 2025 1:00PM - 5:00PM MDT

Components

Wireless Services

Locations

Penrose - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 4 hours General description of maintenance: Replacing wireless tower equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team