Fiber Services




Operational

Wireless Services




Operational

Locations

0

Active Incidents

6

Upcoming Maintenances

Scheduled Maintenance

M2024-075 SECOM Network Maintenance Night 2 Planned Maintenance

Schedule

November 20, 2024 11:30PM - November 21, 2024 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Aguilar - Wireless, Avondale - Fiber, Avondale - Wireless, Bristol - Wireless, Campo - Wireless, Canon City - Fiber, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado Springs - Fiber, Colorado Springs - Wireless, Crowley - Wireless, Cuchara - Wireless, Denver - Fiber, Eads - Fiber, Eads - Wireless, Ellicott-Fiber, Florence - Wireless, Fowler - Fiber, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Granada - Fiber, Granada - Wireless, Hasty - Wireless, Holly - Fiber, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Fiber, Kim - Wireless, La Junta - Fiber, La Junta - Wireless, La Veta - Wireless, Lamar - Fiber, Lamar - Wireless, Las Animas - Fiber, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Fiber, Ordway - Wireless, Penrose - Wireless, Pritchett - Fiber, Pritchett - Wireless, Pueblo and Surrounding Areas - Fiber, Pueblo West - Fiber, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Fiber, Rocky Ford - Wireless, Sheridan Lake - Wireless, Springfield - Fiber, Springfield - Wireless, Stonington - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Fiber, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Fiber, Walsenburg - Wireless, Walsh - Fiber, Walsh - Wireless, Wetmore - Wireless, Wiley/McClave-Fiber, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-075 Estimated Downtime: 6 Hours General description of maintenance: Migrating customer CPE devices to new management system SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

November 1, 2024 9:06AM MDT
[Update] SECOM has rescheduled a maintenance that may impact your services. Please read the details below for updated time. SECOM Tracking #: M2024-075 Original Date: November 14th 2024 New Date: November 21st 2024 Estimated Downtime: 6 Hours General description of maintenance: Migrating customer CPE devices to new management system SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2024-036 - SECOM Wireless Maintenance - Canon City - 8 Mile TowerPlanned Maintenance

Schedule

November 26, 2024 12:00AM - 6:00AM MST

Components

Wireless Services

Locations

Canon City - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 hours General description of maintenance: Making final changes to wireless tower equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2025-080 SECOM Network MaintenancePlanned Maintenance

Schedule

November 26, 2024 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Aguilar - Wireless, Avondale - Fiber, Avondale - Wireless, Bristol - Wireless, Campo - Wireless, Canon City - Fiber, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado Springs - Fiber, Colorado Springs - Wireless, Crowley - Wireless, Cuchara - Wireless, Denver - Fiber, Eads - Fiber, Eads - Wireless, Ellicott-Fiber, Florence - Wireless, Fowler - Fiber, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Granada - Fiber, Granada - Wireless, Hasty - Wireless, Holly - Fiber, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Fiber, Kim - Wireless, La Junta - Fiber, La Junta - Wireless, La Veta - Wireless, Lamar - Fiber, Lamar - Wireless, Las Animas - Fiber, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Fiber, Ordway - Wireless, Penrose - Wireless, Pritchett - Fiber, Pritchett - Wireless, Pueblo and Surrounding Areas - Fiber, Pueblo West - Fiber, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Fiber, Rocky Ford - Wireless, Sheridan Lake - Wireless, Springfield - Fiber, Springfield - Wireless, Stonington - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Fiber, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Fiber, Walsenburg - Wireless, Walsh - Fiber, Walsh - Wireless, Wetmore - Wireless, Wiley/McClave-Fiber, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2025-080 Estimated Downtime: #up to 4 hours General description of maintenance: Engineers will be enabling a direct SIP trunk with an upstream provider. Service will be interrupted for a brief time while Voice routes are changed. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
W2024-038 - SECOM Wireless Maintenance - SwinkPlanned Maintenance

Schedule

November 27, 2024 12:00AM - 2:00AM MST

Components

Wireless Services

Locations

Swink - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 2 hours General description of maintenance: Rebooting tower device SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Team
M2024-079 SECOM Network MaintenancePlanned Maintenance

Schedule

November 27, 2024 12:00AM - 3:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Aguilar - Wireless, Avondale - Fiber, Avondale - Wireless, Bristol - Wireless, Campo - Wireless, Canon City - Fiber, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado Springs - Fiber, Colorado Springs - Wireless, Crowley - Wireless, Cuchara - Wireless, Denver - Fiber, Eads - Fiber, Eads - Wireless, Ellicott-Fiber, Florence - Wireless, Fowler - Fiber, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Granada - Fiber, Granada - Wireless, Hasty - Wireless, Holly - Fiber, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Fiber, Kim - Wireless, La Junta - Fiber, La Junta - Wireless, La Veta - Wireless, Lamar - Fiber, Lamar - Wireless, Las Animas - Fiber, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Fiber, Ordway - Wireless, Penrose - Wireless, Pritchett - Fiber, Pritchett - Wireless, Pueblo and Surrounding Areas - Fiber, Pueblo West - Fiber, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Fiber, Rocky Ford - Wireless, Sheridan Lake - Wireless, Springfield - Fiber, Springfield - Wireless, Stonington - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Fiber, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Fiber, Walsenburg - Wireless, Walsh - Fiber, Walsh - Wireless, Wetmore - Wireless, Wiley/McClave-Fiber, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-079 Estimated Downtime: # 3 hrs General description of maintenance: Making changes to Core Network Routers routing settings. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
M2024-082 SECOM Network MaintenancePlanned Maintenance

Schedule

December 10, 2024 11:30PM - December 11, 2024 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Trinidad - Fiber, Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2024-082 Estimated Downtime: 6 Hours General description of maintenance: Upgrade El Moro site to 10GB feed SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center