Fiber Services




Operational

Wireless Services




Operational

0

Active Incidents

4

Upcoming Maintenances

Scheduled Maintenance

Schedule

December 19, 2018 6:00AM - 12:00PM MST

Components

Wireless Services

Locations

Penrose - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 6 hours General description of maintenance: Replace and upgrade equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

January 3, 2019 12:00AM - 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Ordway - Fiber, Crowley - Wireless, Olney Springs - Wireless, Ordway - Wireless, Sugar City - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-001 Estimated Downtime: # <6 Hours General description of maintenance: Secom will be performing Fiber Maintenance in Crowley County CO. to allocate an additional access point. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

January 9, 2019 12:00AM - 2:00AM MST

Components

Fiber Services

Locations

Lamar - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-002 Estimated Downtime: # <2 Hours General description of maintenance: Secom will be migrating Customer Networks in the Lamar area to a new path to facilitate growth. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

January 10, 2019 12:00AM - 4:00AM MST

Components

Fiber Services

Locations

Colorado Springs - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-003 Estimated Downtime: #<4 Hours General description of maintenance: Secom will be upgrading a Core Router in Ellicott Colorado. Netflix Services and some web pages may experience a disruption at the start and completion of the maintenance. A refresh of the page or Netflix should restore services within 20 Minutes. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

External Services

MS Office365

Slack

Trello

Zendesk