Incident Status

Service Disruption

Components

Wireless Services

Locations

Rosita - Wireless



December 8, 2019 8:32AM MST
[Investigating] Customers in the Rosita area off of our Rosita tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Incident Status

Service Disruption

Components

Wireless Services

Locations

Cotopaxi - Wireless



December 8, 2019 7:47AM MST
[Investigating] Customers in the Cotopaxi area off of our Richard tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Incident Status

Service Disruption

Components

Wireless Services

Locations

Cuchara - Wireless, La Veta - Wireless



December 8, 2019 7:18AM MST
[Investigating] Customers off of our Cuchara Ridge tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Fiber Services




Operational

Wireless Services




Service Disruption

Locations

3

Active Incidents

3

Upcoming Maintenances

Scheduled Maintenance

Schedule

December 11, 2019 9:00AM - 5:00PM MST

Components

Wireless Services

Locations

Cotopaxi - Wireless, Westcliffe - Cell Tower

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 8 hours General description of maintenance: Realign equipment on towers SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

December 18, 2019 9:00AM - 5:00PM MST

Components

Wireless Services

Locations

Gardner - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 8 hours General description of maintenance: Realign equipment on tower SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

December 19, 2019 9:00AM - 5:00PM MST

Components

Wireless Services

Locations

Westcliffe - Arlie Tower

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 8 hours General description of maintenance: Realign equipment on tower SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

External Services

MS Office365