Fiber Services




Operational

Wireless Services




Operational

0

Active Incidents

5

Upcoming Maintenances

Scheduled Maintenance

SECOM Network Maintenance M2018-042Planned Maintenance

Schedule

May 23, 2018 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Trinidad - Fiber, Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-042 Estimated Downtime: #<6 Hours General description of maintenance: Secom will be repairing Fiber that was damaged during Outage T2018-006 in Trinidad Colorado. -All Internet traffic will re-route to an alternate path at the start of the maintenance and route back to the faster paths upon completion. -Some Fiber customers are to be impacted the duration of the maintenance to include a single Secom Wireless Tower. -Data Circuits utilizing this path will experience a switch hit <50ms at the start of maintenance and upon completion -Dark Fiber Circuits along this path will have the potential to be impacted the entire duration of maintenance. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless Maintenance - AvondalePlanned Maintenance

Schedule

May 23, 2018 8:30AM - 12:00PM MDT

Components

Wireless Services

Locations

Avondale - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 3 1/2 hours General description of maintenance: Upgrade and installing new equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - WestcliffePlanned Maintenance

Schedule

May 24, 2018 9:00AM - 3:00PM MDT

Components

Wireless Services

Locations

Westcliffe - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 6 hours General description of maintenance: Servicing and upgrading existing equipment as well as providing additional equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
M2018-044 Move Pueblo West MX104 to Pueblo Main Part 2Planned Maintenance

Schedule

May 29, 2018 12:00AM - 4:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Canon City - Fiber, Fowler - Fiber, Pueblo and Surrounding Areas - Fiber, Ordway - Fiber, Trinidad - Fiber, Walsenburg - Fiber, Aguilar - Wireless, Canon City - Wireless, Cokedale - Wireless, Cotopaxi - Wireless, Crowley - Wireless, Florence - Wireless, Fowler - Wireless, Olney Springs - Wireless, Ordway - Wireless, Penrose - Wireless, Pueblo - Wireless, Trinidad - Wireless, Walsenburg - Wireless, Westcliffe - Wireless, Wetmore - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-044 Estimated Downtime: 15-30 minutes General description of maintenance: Secom will be moving a core router from one Pueblo POP site to a different Pueblo POP Site SECOM Contact: Ray Gonzales SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Network Maintenance - M2018-041 Pueblo WestPlanned Maintenance

Schedule

May 30, 2018 12:00AM - 6:00AM MDT

Components

Fiber Services

Locations

Pueblo and Surrounding Areas - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-041 Estimated Downtime: #<6 Hours Backup Start Date & Time: 2018-5-31 12:00 AM MDT (06:00 GMT/UTC) Backup End Date & Time: 2018-5-31 06:00 AM MDT (12:00 GMT/UTC) General description of maintenance: Core Switch Single Card Upgrade in Pueblo West CO. -Internet, Phone, and Data services in Pueblo West will be impacted throughout the maintenance due to hardware changes and firmware upgrades -No Impact to Dark Fiber Circuits SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

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