Fiber Services




Operational

Wireless Services




Operational

0

Active Incidents

11

Upcoming Maintenances

Scheduled Maintenance

SECOM Wireless Maintenance - Las AnimasPlanned Maintenance

Schedule

September 25, 2018 9:00AM - 1:00PM MDT

Components

Wireless Services

Locations

Las Animas - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 4 hours General description of maintenance: Upgrade site and install new equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Network Maintenance - M2018-062 La Junta WirelessPlanned Maintenance

Schedule

September 26, 2018 12:00AM - 4:00AM MDT

Components

Wireless Services

Locations

La Junta - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-062 Estimated Downtime: #<2 Hours General description of maintenance: Secom will be migrating internet providing Networks in the La Junta Area to an alternate Path/Trunk. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Network Maintenance - M2018-062 TrinidadPlanned Maintenance

Schedule

September 26, 2018 12:00AM - 4:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Trinidad - Fiber, Cokedale - Wireless, Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-062 Estimated Downtime: # <2 Hours General description of maintenance: Secom will be migrating internet providing Networks in the Trinidad Area to an alternate Path/Trunk. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Network Maintenance - M2018-062 Baca CountyPlanned Maintenance

Schedule

September 26, 2018 12:00AM - 4:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Springfield - Fiber, Walsh - Fiber, Springfield - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-062 Estimated Downtime: # <2 Hours General description of maintenance: Secom will be migrating internet providing Networks in the Baca County Area to an alternate Path/Trunk. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless Maintenance - SwinkPlanned Maintenance

Schedule

September 27, 2018 12:00AM - 2:00AM MDT

Components

Wireless Services

Locations

Swink - Wireless

Description

SECOM has scheduled a maintenance in the Swink area that may impact your services. Please read the details below. Estimated Downtime: 2 hours General description of maintenance: Changing some settings on the tower equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Network Maintenance - M2018-061 Ellicott MX80 ReplacementPlanned Maintenance

Schedule

October 1, 2018 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Granada - Fiber, Canon City - Fiber, Colorado Springs - Fiber, Eads - Fiber, Fowler - Fiber, Holly - Fiber, La Junta - Fiber, Lamar - Fiber, Pueblo and Surrounding Areas - Fiber, Las Animas - Fiber, Ordway - Fiber, Rocky Ford - Fiber, Springfield - Fiber, Trinidad - Fiber, Walsenburg - Fiber, Walsh - Fiber, Kim - Fiber, Aguilar - Wireless, Avondale - Wireless, Campo - Wireless, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado Springs - Wireless, Cotopaxi - Wireless, Crowley - Wireless, Cuchara - Wireless, Eads - Wireless, Florence - Wireless, Fowler - Wireless, Ft. Lyon - Wireless, Gardner - Wireless, Granada - Wireless, Hasty - Wireless, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Wireless, La Junta - Wireless, La Veta - Wireless, Lamar - Wireless, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Wireless, Penrose - Wireless, Pritchett - Wireless, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Wireless, Sheridan Lake - Wireless, Springfield - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Wireless, Walsh - Wireless, Westcliffe - Wireless, Westcliffe - Anderson Tower, Westcliffe - Antelope Tower, Westcliffe - Arlie Tower, Westcliffe - Bullard Tower, Westcliffe - Cell Tower, Westcliffe - Clay Tower, Westcliffe - Hal Tower, Westcliffe - Josh Tower, Westcliffe - Myron Tower, Westcliffe - Rosita Tower, Westcliffe - South Colony Tower, Westcliffe - Stoneman Tower, Wetmore - Wireless, Wiley - Wireless, Rosita - Wireless, Colorado City - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-061 Ellicott MX80 Replacement Estimated Downtime: # up to 30 Minutes General description of maintenance: Replace the Juniper MX80a router chassis which was determined to have a hardware problem due to undergoing several crashes and reboots every few months over the past few years.
SECOM Wireless Maintenance - Westcliffe (Hal Tower)Planned Maintenance

Schedule

October 2, 2018 8:30AM - 3:00PM MDT

Components

Wireless Services

Locations

Westcliffe - Hal Tower

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 6 1/2 hours General description of maintenance: Upgrade existing equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Network Maintenance - M2018-063 Rocky Ford Part 1 of 2Planned Maintenance

Schedule

October 3, 2018 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Rocky Ford - Fiber, Ordway - Wireless, Rocky Ford - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-063 Part 1 of 2 Estimated Downtime: #<6 Hours General description of maintenance: Secom will be performing a Fiber Rebuild in Rocky Ford that will take down many Fiber customers to include Secom fed Wireless Towers. Internet and Voice services have the potential to be hard down the duration of the maintenance. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless Maintenance - CotopaxiPlanned Maintenance

Schedule

October 3, 2018 7:00AM - 5:30PM MDT

Components

Wireless Services

Locations

Cotopaxi - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 10 hours General description of maintenance: Revamp solar power set up SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Network Maintenance - M2018-063 Rocky Ford Part 2 of 2Planned Maintenance

Schedule

October 4, 2018 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Rocky Ford - Fiber, Ordway - Wireless, Rocky Ford - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-063 Part 2 of 2 Estimated Downtime: # <6 Hours General description of maintenance: Secom will be performing a Fiber Rebuild in Rocky Ford that will take down many Fiber customers to include Secom fed Wireless Towers. Internet and Voice services have the potential to be hard down the duration of the maintenance. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless MaintenancePlanned Maintenance

Schedule

October 4, 2018 9:00AM - 12:00PM MDT

Components

Wireless Services

Locations

Westcliffe - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 4 hours General description of maintenance: ############# SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

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