Incident Status

Service Disruption

Components

Wireless Services

Locations

Pueblo - Wireless



June 18, 2019 7:19AM MDT
[Investigating] Customers in the Pueblo area off of our Baculite Drum tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Incident Status

Service Disruption

Components

Wireless Services

Locations

Canon City - Wireless



June 18, 2019 7:12AM MDT
[Investigating] Customers in the Canon City area off of our Cooper tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Fiber Services




Operational

Wireless Services




Service Disruption

2

Active Incidents

4

Upcoming Maintenances

Scheduled Maintenance

Schedule

June 20, 2019 9:45AM - 2:45PM MDT

Components

Wireless Services

Locations

Canon City - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours General description of maintenance: Replace and upgrade power and wireless-related equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

June 25, 2019 9:00AM - 3:30PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 1/2 hours General description of maintenance: Replace and upgrade power and wireless-related equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

June 26, 2019 9:30AM - 3:00PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 1/2 hours General description of maintenance: Replace and upgrade power and wireless-related equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

July 17, 2019 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Lamar - Fiber, McClave - Wireless, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-036 Estimated Downtime: #<6 Hours General description of maintenance: Secom will be upgrading Fiber panels in Wiley CO. as part of a patch panel cleanup and standardization project. Services have the potential to be impacted the entire duration of maintenance. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

External Services

MS Office365