Service Notification from Secom Network - DemoDegraded Performance

Incident Status

Degraded Performance

Components

Wireless Services

Locations

Cotopaxi - Wireless


April 23, 2019 7:58PM MDT
[Investigating] Customers in the Cotopaxi area off of our Democratic Tower may be experiencing service issues. Technicians are investigating the cause. We have no ETR at this time.

Fiber Services




Operational

Wireless Services




Degraded Performance

1

Active Incidents

10

Upcoming Maintenances

Scheduled Maintenance

SECOM Wireless Maintenance - Wetmore (Wetmore tower)Planned Maintenance

Schedule

April 24, 2019 8:30AM - 4:30PM MDT

Components

Wireless Services

Locations

Wetmore - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 8 hours General description of maintenance: Replace and upgrade infrastructure equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - CampoPlanned Maintenance

Schedule

April 24, 2019 9:45AM - 3:00PM MDT

Components

Wireless Services

Locations

Campo - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours 15 minutes General description of maintenance: Replace and upgrade power-related equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - Wetmore (Wetmore tower)Planned Maintenance

Schedule

April 25, 2019 8:30AM - 4:30PM MDT

Components

Wireless Services

Locations

Wetmore - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 8 hours General description of maintenance: Replace and upgrade infrastructure equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - Trinidad (Elisalde tower)Planned Maintenance

Schedule

April 25, 2019 9:15AM - 3:00PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours 45 minutes General description of maintenance: Upgrade equipment to increase capability of site. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - Trinidad (Elisalde tower)Planned Maintenance

Schedule

April 25, 2019 9:15AM - 3:00PM MDT

Components

Wireless Services

Locations

Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 hours 45 minutes General description of maintenance: Replace and upgrade wireless-related equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - La Junta (Headend & West Water Tank)Planned Maintenance

Schedule

April 29, 2019 9:00AM - 3:30PM MDT

Components

Wireless Services

Locations

La Junta - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 1/2 hours General description of maintenance: Replace and upgrade wireless-related equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Network Maintenance - M2019-022 Colorado CityPlanned Maintenance

Schedule

May 1, 2019 12:00AM - 6:00AM MDT

Components

Fiber Services

Locations

Walsenburg - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-022 Estimated Downtime: # <6 Hours General description of maintenance: Secom will be replacing damaged Fiber spans in Colorado City, CO. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center
SECOM Wireless Maintenance - Hwy 96 (Siloam tower)Planned Maintenance

Schedule

May 1, 2019 9:30AM - 3:00PM MDT

Components

Wireless Services

Locations

Pueblo - Wireless, Pueblo West - Wireless, Wetmore - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 5 1/2 hours General description of maintenance: Replace and upgrade power-related equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
SECOM Wireless Maintenance - Walsenburg (Capital Hill)Planned Maintenance

Schedule

May 2, 2019 9:45AM - 4:00PM MDT

Components

Wireless Services

Locations

Walsenburg - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 6 hours 15 minutes General description of maintenance: Move equipment into upgraded location SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team
M2019-024 SECOM Network MaintenancePlanned Maintenance

Schedule

May 8, 2019 12:00AM - 4:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Springfield - Fiber, Springfield - Wireless

Description

SECOM has scheduled maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2019-024 Estimated Downtime: 4 Hours General description of maintenance: Fiber splicing to new cabinet SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

External Services

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