Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 9 hours General description of maintenance: Replace equipment at tower site and customer site SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Components

Wireless Services

Locations

La Veta - Wireless, Walsenburg - Wireless

Schedule

October 22, 2020 8:00AM - 5:00PM MDT



October 15, 2020 8:38AM MDT
[Update] Wireless emergency maintenance in the La Veta area off of our Tres Valley West tower has been rescheduled for the following Thursday, 10/22.

October 22, 2020 8:11AM MDT
[Update] Scheduled maintenance for Walsenburg and La Veta at our Tres Valles West Tower will now begin with a scheduled end time of 5:00.

Fiber Services




Operational

Wireless Services




Planned Maintenance

Locations

0

Active Incidents

6

Upcoming Maintenances

Scheduled Maintenance

Schedule

October 21, 2020 12:00AM - 6:00AM MDT

Components

Fiber Services

Locations

Pueblo and Surrounding Areas - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2020-047 Estimated Downtime: #<2 Hours General description of maintenance: Secom will be migrating internet and phone services to an alternate path in Pueblo, CO. No data circuits (L2) will be impacted. SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

October 26, 2020 12:00AM - 6:00AM MDT

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Canon City - Fiber, Colorado Springs - Fiber, Denver - Fiber, Eads - Fiber, Ellicott-Fiber, Fowler - Fiber, Granada - Fiber, Holly - Fiber, Kim - Fiber, La Junta - Fiber, Lamar - Fiber, Las Animas - Fiber, Ordway - Fiber, Pueblo and Surrounding Areas - Fiber, Rocky Ford - Fiber, Springfield - Fiber, Trinidad - Fiber, Walsenburg - Fiber, Walsh - Fiber, Wiley/McClave-Fiber, Aguilar - Wireless, Avondale - Wireless, Campo - Wireless, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado City - Wireless, Colorado Springs - Wireless, Cotopaxi - Wireless, Crowley - Wireless, Cuchara - Wireless, Eads - Wireless, Florence - Wireless, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Gardner - Wireless, Granada - Wireless, Hasty - Wireless, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Wireless, La Junta - Wireless, La Veta - Wireless, Lamar - Wireless, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Wireless, Penrose - Wireless, Pritchett - Wireless, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Wireless, Rosita - Wireless, Sheridan Lake - Wireless, Springfield - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Wireless, Walsh - Wireless, Westcliffe - Anderson Tower, Westcliffe - Antelope Tower, Westcliffe - Arlie Tower, Westcliffe - Bullard Tower, Westcliffe - Cell Tower, Westcliffe - Clay Tower, Westcliffe - Hal Tower, Westcliffe - Josh Tower, Westcliffe - Myron Tower, Westcliffe - Rosita Tower, Westcliffe - South Colony Tower, Westcliffe - Stoneman Tower, Wetmore - Wireless, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2020-049 Estimated Downtime: #6 hours General description of maintenance: Transport Network Card reboots SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center


October 6, 2020 9:11AM MDT
[Update] SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2020-049.1 Estimated Downtime: #6 hours General description of maintenance: Transport Network Card reboots SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

October 27, 2020 8:00AM - 5:00PM MDT

Components

Wireless Services

Locations

Cotopaxi - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 9 hours General description of maintenance: Replace tower access points and customer radio equipment. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team


October 15, 2020 9:14AM MDT
[Update] Emergency maintenance status was mistakenly schedule for 10/15. This has been fixed to 10/27. We apologize for the confusion.

Schedule

October 28, 2020 8:00AM - 9:00AM MDT

Components

Wireless Services

Locations

Fountain - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: 1 hour General description of maintenance: Modify information in hardware for documentation purposes. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

November 2, 2020 12:00AM - 6:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Canon City - Fiber, Colorado Springs - Fiber, Denver - Fiber, Eads - Fiber, Ellicott-Fiber, Fowler - Fiber, Granada - Fiber, Holly - Fiber, Kim - Fiber, La Junta - Fiber, Lamar - Fiber, Las Animas - Fiber, Ordway - Fiber, Pueblo and Surrounding Areas - Fiber, Rocky Ford - Fiber, Springfield - Fiber, Trinidad - Fiber, Walsenburg - Fiber, Walsh - Fiber, Wiley/McClave-Fiber, Aguilar - Wireless, Avondale - Wireless, Campo - Wireless, Canon City - Wireless, Cheraw - Wireless, Cokedale - Wireless, Colorado City - Wireless, Colorado Springs - Wireless, Cotopaxi - Wireless, Crowley - Wireless, Cuchara - Wireless, Eads - Wireless, Florence - Wireless, Fowler - Wireless, Fountain - Wireless, Ft. Lyon - Wireless, Gardner - Wireless, Granada - Wireless, Hasty - Wireless, Holly - Wireless, Hwy 115 Area - Wireless, Kim - Wireless, La Junta - Wireless, La Veta - Wireless, Lamar - Wireless, Las Animas - Wireless, Manzanola - Wireless, McClave - Wireless, Olney Springs - Wireless, Ordway - Wireless, Penrose - Wireless, Pritchett - Wireless, Pueblo - Wireless, Pueblo West - Wireless, Rocky Ford - Wireless, Rosita - Wireless, Sheridan Lake - Wireless, Springfield - Wireless, Sugar City - Wireless, Sun View/RRV - Wireless, Swink - Wireless, Trinidad - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsenburg - Wireless, Walsh - Wireless, Westcliffe - Anderson Tower, Westcliffe - Antelope Tower, Westcliffe - Arlie Tower, Westcliffe - Bullard Tower, Westcliffe - Cell Tower, Westcliffe - Clay Tower, Westcliffe - Hal Tower, Westcliffe - Josh Tower, Westcliffe - Myron Tower, Westcliffe - Rosita Tower, Westcliffe - South Colony Tower, Westcliffe - Stoneman Tower, Wetmore - Wireless, Wiley - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2020-049 Estimated Downtime: #6 hours General description of maintenance: ############# SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center


October 6, 2020 9:12AM MDT
[Update] SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2020-049.2 Estimated Downtime: #6 hours General description of maintenance: Transport Network Card reboots SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

November 3, 2020 8:00AM - 5:00PM MST

Components

Wireless Services

Locations

La Veta - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: up to 9 hours General description of maintenance: Replace outdated access point radio and replace customers' radio equipment to match. SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

External Services

MS Office365