Fiber Services




Operational

Wireless Services




Operational

0

Active Incidents

9

Upcoming Maintenances

Scheduled Maintenance

Schedule

November 20, 2018 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Aguilar - Fiber, Granada - Fiber, Eads - Fiber, Aguilar - Wireless, Eads - Wireless, Granada - Wireless, Sheridan Lake - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-076 Estimated Downtime: 4 Hours General description of maintenance: Edge Equipment Firmware Update SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

November 27, 2018 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Canon City - Fiber, Fowler - Fiber, Trinidad - Fiber, Cokedale - Wireless, Crowley - Wireless, Fowler - Wireless, Manzanola - Wireless, Olney Springs - Wireless, Trinidad - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-077 Estimated Downtime: 4 Hours General description of maintenance: Edge Equipment Firmware Update SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

November 27, 2018 8:30AM - 3:00PM MST

Components

Wireless Services

Locations

Hasty - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 6 1/2 hours General description of maintenance: Upgrade and install new equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

November 28, 2018 12:00AM - 6:00AM MST

Components

Fiber Services

Locations

Colorado Springs - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-074 Estimated Downtime: #<6 Hours General description of maintenance: Replace and Re-Splice damaged cable on Boone Rd. near the Boone Road Sub Station SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

November 28, 2018 9:30AM - 10:30AM MST

Components

Wireless Services

Locations

Ordway - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. Estimated Downtime: Up to 1 hour General description of maintenance: Replace existing equipment SECOM Contact: SECOM Support 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our Support team (info above). You can opt-in to be automatically notified (via the contact method of your choice) for all service disruptions and maintenance events, including updates throughout, by visiting our SECOM status page at http://status.secom.net SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Wireless Operations Team

Schedule

November 29, 2018 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Las Animas - Fiber, Walsh - Fiber, Ft. Lyon - Wireless, Hasty - Wireless, Las Animas - Wireless, Two Buttes - Wireless, Vilas - Wireless, Walsh - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-078 Estimated Downtime: 4 Hours General description of maintenance: Edge Equipment Firmware Update SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

December 4, 2018 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Pueblo and Surrounding Areas - Fiber, Walsenburg - Fiber, Colorado City - Wireless, Cuchara - Wireless, Gardner - Wireless, Pueblo - Wireless, Pueblo West - Wireless, Rosita - Wireless, Walsenburg - Wireless, Westcliffe - Anderson Tower, Westcliffe - Antelope Tower, Westcliffe - Arlie Tower, Westcliffe - Bullard Tower, Westcliffe - Cell Tower, Westcliffe - Clay Tower, Westcliffe - Hal Tower, Westcliffe - Josh Tower, Westcliffe - Myron Tower, Westcliffe - Rosita Tower, Westcliffe - South Colony Tower, Westcliffe - Stoneman Tower

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-079 Estimated Downtime: 4 Hours General description of maintenance: Edge Equipment Firmware Upgrade SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

December 6, 2018 12:00AM - 4:00AM MST

Components

Fiber Services, Wireless Services

Locations

Springfield - Fiber, Campo - Wireless, Kim - Wireless, Pritchett - Wireless, Springfield - Wireless, Walsh - Wireless

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-080 Estimated Downtime: 4 Hours General description of maintenance: Edge Network Firmware Upgrade SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

Schedule

December 11, 2018 12:00AM - 4:00AM MST

Components

Fiber Services

Locations

Pueblo and Surrounding Areas - Fiber

Description

SECOM has scheduled a maintenance that may impact your services. Please read the details below. SECOM Tracking #: M2018-081 Estimated Downtime: 4 Hours General description of maintenance: Edge Network Firmware Upgrade SECOM Contact: SECOM NOC 24x7: 800-657-7149 support@secom.net If you have any questions relating to this SECOM maintenance operation, please contact our NOC (info above). SECOM will always make every effort to minimize the impact of our network maintenance operations. However, please be aware that unforeseen circumstances may cause a larger impact than predicted. If this happens, you will be promptly notified and we will work to restore full service as quickly as possible. Thank you! Network Operations Center

External Services

MS Office365

Slack

Trello

Zendesk